FAQs

Frequently Asked Questions

What types of products does Archadia offer?

We offer a curated collection of premium collectibles and home decor — including superhero statues, anime figures, WWE busts, Marvel and DC sculptures, character planters, wall art, and more. Every piece is selected for quality and character.

How do I place an order?

Simply browse our store, add your favourite pieces to cart, and checkout. Need help? Contact our team at archadia@archadiadecors.in.

Do you offer free shipping?

Shipping charges are calculated at checkout based on your location and order value. We run free shipping promotions from time to time — keep an eye on our store for the latest offers.

How long does delivery take?

Orders are dispatched within 3 business days and typically arrive within 11–18 business days from dispatch. You'll receive a tracking link via email once your order ships.

Where do you ship from?

All orders are shipped from India. Delivery times reflect international shipping to the US.

Can I cancel or modify my order?

Cancellations and modifications are only possible immediately after placing your order, before it enters fulfilment. Contact us as quickly as possible at archadia@archadiadecors.in.

What if my item arrives damaged?

Report any damage or defect within 2 days of delivery with photos and your order number. Our team will review and resolve the issue promptly. See our Return Policy for full details.

Do you accept returns or exchanges?

Yes. Items can be returned or exchanged within 2 days of delivery, provided they are in original condition. Visit our Return Policy page for full details.

Can I customise a product?

Absolutely. We offer bespoke customisation for select pieces. Visit our Customizations page or email us directly to discuss your requirements.

Do you offer B2B or bulk orders?

Yes! We have a dedicated B2B collaboration programme with exclusive pricing and customisation options for bulk orders. Visit our B2B Collaborations page to learn more.